Refund policy

Refund Policy

Refund Policy
We want you to love your purchase.
However, due to the digital nature of our products (immediate access and downloadable files), we generally do not offer refunds once the file has been accessed or downloaded.

Refunds may only be considered if:

  • You accidentally made a duplicate purchase; or

  • You did not receive access due to a technical issue on our end.

To request a refund under these conditions, please contact support@halysolution.com within 7 days of purchase.

All refund decisions are at the discretion of the seller and within the boundaries of PayPal policies and Western Bid regulations.

Privacy Policy

Privacy Policy
We respect your privacy and are committed to protecting your personal data.

Information We Collect:

  • Name and email address (for order delivery and support)

  • Payment information (processed securely by Western Bid and never stored on our servers)

How We Use Your Data:

  • To deliver your purchased digital product

  • To send order confirmations and important product updates

  • To provide customer support if needed

Data Security:
All transactions are processed through Western Bid’s secure payment system and comply with GDPR and PCI-DSS standards.

For any privacy-related questions, contact privacy@halysolution.com.